Last Revised: October 2025
Thompson Windows & Doors (“Thompson,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, communicate with us electronically, or engage our window and door replacement services.
We are proud to be an Andersen Certified Contractor, which means we meet Andersen’s installation and service standards. However, Thompson Windows & Doors is an independent company—not owned or operated by Andersen Windows, Inc.
Scope of This Policy
This Privacy Policy applies to personal information collected through:
- Our Website: thompsonwindowsanddoors.com
- Contact Forms & Quote Requests
- Email, SMS, or Phone Communications
- In-Person Consultations and Service Appointments
By using our website or communicating with us, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide when interacting with us or requesting a service. This may include:
- Contact Information: Your name, email, phone number, and address.
- Project Information: Details about your home improvement project, including property address, photos, and product preferences.
- Payment Information: When applicable, payment card details for invoicing or deposits (securely processed through trusted third parties).
- Communications: Any messages, emails, or form submissions you send to us.
- Website Usage Data: Information about your device, browser, IP address, and how you interact with our site (for analytics and performance).
We do not knowingly collect information from minors or anyone under 18 years of age.
How We Use Your Information
We use your information to:
- Provide quotes, schedule consultations, and deliver products and services.
- Communicate about your project and respond to inquiries.
- Improve our website, services, and customer experience.
- Send appointment reminders, warranty updates, or special offers (you may opt out at any time).
- Maintain internal records, comply with applicable laws, and prevent fraud.
We will never sell your personal information.
Sharing of Information
We only share your information in limited situations:
- With Andersen Windows, Inc. when needed for warranty registration, product fulfillment, or certification purposes.
- With service partners or installers who assist in completing your project, all of whom are required to handle information responsibly.
- With trusted third-party providers (e.g., payment processors, email platforms, or web analytics tools) who help us operate efficiently.
- When required by law or to protect our rights and customers’ safety.
Your information is never sold or traded to unrelated marketing entities.
Cookies and Analytics
We use cookies and similar technologies to improve user experience and analyze traffic.
Cookies help remember your preferences, measure performance, and personalize content.
You can disable cookies in your browser settings at any time without affecting basic functionality of the site.
Your Consent & Communication Preferences
By submitting a form, calling our office, or otherwise providing your contact information, you consent to receive communications from Thompson Windows & Doors related to your inquiry or project.
This may include calls, text messages, or emails regarding scheduling, quotes, or updates.
You may opt out of marketing communications at any time by contacting us or clicking “unsubscribe” in our emails.
Security
We follow industry-standard security measures to protect your information from unauthorized access or misuse. While no website or digital system is completely secure, we take reasonable steps—including encryption and limited data retention—to safeguard the personal information you share with us.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your information, where legally permitted.
- Opt out of marketing emails, calls, or text messages at any time.
To exercise these rights, please contact us at:
📧 info@thompsonwindowsanddoors.com
📞 612-722-8428
📍 2331 E 38th St, Minneapolis, MN 55406
Links to Third-Party Websites
Our website may contain links to Andersen Windows or other third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Last Revised” date.
Contact Us
If you have questions or concerns about this Privacy Policy or how your data is used, please contact us:
Thompson Windows & Doors
📧 info@thompsonwindowsanddoors.com
📞 612-722-8428
📍 2331 E 38th St, Minneapolis, MN 55406